Tasks You Can Delegate to a Virtual Assistant
A virtual assistant isn't just a digital helper. Think of them as your time saving, efficiency boosting sidekick. Below are task categories and specific examples to help you reclaim your time, reduce stress, and focus on what matters most.
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Declutter and organize inbox folders
Flag and prioritize important messages
Create filters and rules to streamline communications
Respond to routine inquiries using templates
Unsubscribe from spam and newsletters
Manage client or customer communication
Draft professional email responses
Weekly or daily inbox summaries
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Manage daily, weekly, and monthly schedules
Book appointments and send confirmations
Coordinate meetings across time zones
Set reminders for key events and deadlines
Block time for focused work or breaks
Reschedule or cancel appointments as needed
Schedule personal appointments (doctor, dentist, etc.)
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Set up and maintain CRM systems (like HubSpot, HoneyBook, GoHighLevel, Dubsado, etc.)
Enter new leads and client details
Track communications and follow-ups
Create custom client workflows and pipelines
Set reminders for client check-ins or renewals
Prepare client onboarding, offboarding or proposal documents
Send client satisfaction surveys or review requests
Track sales metrics such as conversion rate, win rate, customer lifetime value, churn rate, etc.
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Document formatting (Templates, PDFs, reports, etc.)
Create and update SOPs
Transcription and meeting notes
Research (tools, vendors, competitors, etc.)
Data entry and database cleanup
Organize digital files and folders (Google Drive, Dropbox, etc.)
Contract preparation and e-signature coordination
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Draft, schedule, and publish posts
Design graphics using Canva
Research and use relevant hashtags
Engage with followers (comments, DMs, etc.)
Social media content calendar creation
Analytics reporting and engagement tracking
Repurpose content across platforms
Set up or refresh social media profiles
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Invoice creation and delivery
Payment reminders
Track receipts and expenses
Reconcile transactions
Prepare basic financial reports
Coordinate with your bookkeeper or CPA
Track recurring subscriptions and tools
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Create and manage task boards (ClickUp, Asana, Trello, etc.)
Set due dates and assign responsibilities
Track progress and update statuses
Break down big projects into manageable steps
Send reminders and follow-ups to team members
Weekly progress reports
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Audit current systems and recommend improvements
Set up or clean up workflows and automations
Help choose and implement new tools (Calendly, Zapier, Slack, etc.)
Create digital checklists or templates
Document internal processes for scalability
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Respond to customer inquiries via email or chat
Handle refund or reschedule requests
Follow up with leads or past clients
Prepare and send welcome packets or thank-you notes
Monitor and respond to reviews
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Upload and manage product listings
Track orders and coordinate shipping
Manage inventory updates
Respond to customer inquiries
Set up discount codes or promotions
Create product descriptions or instructions
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Format and schedule blog posts
Create email newsletters and campaigns
Draft copy for landing pages or sales pages
Research keywords or topics for SEO
Upload YouTube videos and write descriptions
Podcast episode formatting and upload
Collect testimonials and reviews
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Draft and post job descriptions
Pre-screen applicants
Schedule interviews
Onboard new team members (welcome packet, access setup, etc.)
Track and maintain contractor agreements
Manage time tracking tools
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Online shopping and returns
Research travel or accommodations
Book reservations or personal appointments
Reminders for birthdays, anniversaries, etc.
Holiday gift sourcing or mailing
Manage household service providers (cleaners, landscapers, etc.)
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Troubleshoot basic software issues
Set up integrations between apps (e.g., Zapier automations)
Organize and maintain passwords using LastPass or 1Password
Update websites (via Squarespace, WordPress, etc.)
Set up forms, links, and landing pages

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