Tasks You Can Delegate to a Virtual Assistant

A virtual assistant isn't just a digital helper. Think of them as your time saving, efficiency boosting sidekick. Below are task categories and specific examples to help you reclaim your time, reduce stress, and focus on what matters most.

    • Declutter and organize inbox folders

    • Flag and prioritize important messages

    • Create filters and rules to streamline communications

    • Respond to routine inquiries using templates

    • Unsubscribe from spam and newsletters

    • Manage client or customer communication

    • Draft professional email responses

    • Weekly or daily inbox summaries

    • Manage daily, weekly, and monthly schedules

    • Book appointments and send confirmations

    • Coordinate meetings across time zones

    • Set reminders for key events and deadlines

    • Block time for focused work or breaks

    • Reschedule or cancel appointments as needed

    • Schedule personal appointments (doctor, dentist, etc.)

    • Set up and maintain CRM systems (like HubSpot, HoneyBook, GoHighLevel, Dubsado, etc.)

    • Enter new leads and client details

    • Track communications and follow-ups

    • Create custom client workflows and pipelines

    • Set reminders for client check-ins or renewals

    • Prepare client onboarding, offboarding or proposal documents

    • Send client satisfaction surveys or review requests

    • Track sales metrics such as conversion rate, win rate, customer lifetime value, churn rate, etc.

    • Document formatting (Templates, PDFs, reports, etc.)

    • Create and update SOPs

    • Transcription and meeting notes

    • Research (tools, vendors, competitors, etc.)

    • Data entry and database cleanup

    • Organize digital files and folders (Google Drive, Dropbox, etc.)

    • Contract preparation and e-signature coordination

    • Draft, schedule, and publish posts

    • Design graphics using Canva

    • Research and use relevant hashtags

    • Engage with followers (comments, DMs, etc.)

    • Social media content calendar creation

    • Analytics reporting and engagement tracking

    • Repurpose content across platforms

    • Set up or refresh social media profiles

    • Invoice creation and delivery

    • Payment reminders

    • Track receipts and expenses

    • Reconcile transactions

    • Prepare basic financial reports

    • Coordinate with your bookkeeper or CPA

    • Track recurring subscriptions and tools

    • Create and manage task boards (ClickUp, Asana, Trello, etc.)

    • Set due dates and assign responsibilities

    • Track progress and update statuses

    • Break down big projects into manageable steps

    • Send reminders and follow-ups to team members

    • Weekly progress reports

    • Audit current systems and recommend improvements

    • Set up or clean up workflows and automations

    • Help choose and implement new tools (Calendly, Zapier, Slack, etc.)

    • Create digital checklists or templates

    • Document internal processes for scalability

    • Respond to customer inquiries via email or chat

    • Handle refund or reschedule requests

    • Follow up with leads or past clients

    • Prepare and send welcome packets or thank-you notes

    • Monitor and respond to reviews

    • Upload and manage product listings

    • Track orders and coordinate shipping

    • Manage inventory updates

    • Respond to customer inquiries

    • Set up discount codes or promotions

    • Create product descriptions or instructions

    • Format and schedule blog posts

    • Create email newsletters and campaigns

    • Draft copy for landing pages or sales pages

    • Research keywords or topics for SEO

    • Upload YouTube videos and write descriptions

    • Podcast episode formatting and upload

    • Collect testimonials and reviews

    • Draft and post job descriptions

    • Pre-screen applicants

    • Schedule interviews

    • Onboard new team members (welcome packet, access setup, etc.)

    • Track and maintain contractor agreements

    • Manage time tracking tools

    • Online shopping and returns

    • Research travel or accommodations

    • Book reservations or personal appointments

    • Reminders for birthdays, anniversaries, etc.

    • Holiday gift sourcing or mailing

    • Manage household service providers (cleaners, landscapers, etc.)

    • Troubleshoot basic software issues

    • Set up integrations between apps (e.g., Zapier automations)

    • Organize and maintain passwords using LastPass or 1Password

    • Update websites (via Squarespace, WordPress, etc.)

    • Set up forms, links, and landing pages

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