My Services

Whether you're drowning in emails, stuck in messy workflows, or unsure how to scale your small business, I’m here to help. At Sidekick Operations, I offer personalized support that blends online business management with operational consulting. It's practical, strategic help with heart.

Launch Promotion:

15% off your first month of services

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Launch Promotion: 15% off your first month of services •

Service Packages

  • Virtual executive assistant working on a laptop with a notebook in front of her.

    Sidekick Starter

    Light Executive Assistant + Operations Support

    $900/month (approx. 20 hours per month)

    Perfect for small business owners who know they need help but aren’t quite ready to commit to a full package. This option provides essential support best for light ops help, not long term deep support. Need more strategic and proactive support? My Standard package is designed for more coverage in your business.

    Includes:

    ✔ 45 minute kick-off call to get to know each other and your business

    ✔ Bi-weekly 1:1 check-in & accountability support (virtual meeting or in person locally)

    ✔ Inbox + calendar management

    ✔ General administrative support

    ✔ Task tracking + project follow up

    ✔ Document creation + formatting

    ✔ Digital file management

    ✔ Social media scheduling/posting

    ✔ CRM or spreadsheet data entry

    ✔ Month-to-month contract

  • Virtual assistant creating documents on the computer with notes and a phone next to her.

    Sidekick Standard

    Strategic Executive Assistant + Operations Support

    $1,700/month (approx. 40 hours per month)

    Perfect for small business owners who need consistent foundational support in running smoother operations. Need more hands on strategy and systems support? My Partner package is designed for full ops transformation.

    Includes:

    ✔ 60 minute kick-off call to get to know each other and your business

    ✔ Weekly 1:1 check-in & accountability support (virtual meeting or in person locally)

    ✔ Inbox + calendar management + implementation of inbox & calendar organization system if needed

    ✔ Digital file management + implementation of file organization system if needed

    ✔ Administrative support & customer communication

    ✔ Task tracking, follow up, & project coordination

    ✔ Data entry into CRM database or spreadsheets

    ✔ Document creation + formatting

    ✔ Social media scheduling/posting

    ✔ Basic SOPs documented for current core processes

    ✔ 3 month contract commitment

  • A person working on a laptop showing a colorful schedule, with notebooks, smartphones, a coffee cup, glasses, and other office supplies on a white desk. Two other people are also at the desk, one with a hand reaching toward the laptop.

    Sidekick Partner

    Strategic Online Business Manager

    $3,000/month (approx. 55 hours per month)

    Ideal for business owners ready to get out of the weeds and build better systems for sustainable growth. This package will help you and your team to work smarter, not harder.

    Includes:

    ✔ 90 minute kick-off call to get to know each other and your business

    ✔ Weekly 1:1 strategy/ops sessions & accountability support (virtual meeting or in person locally)

    ✔ Administrative & operations support

    ✔ Business planning assistance: goals, KPIs, roadmap

    ✔ Custom business dashboard to keep everything organized and easy to access

    ✔ Delegation mapping + team structure planning

    ✔ Operations audit with recommendations

    ✔ Optimization of processes, tools, and systems

    ✔ Set up workflows + automations in systems

    ✔ Comprehensive SOP documentation + custom ops manual

    ✔ Video walkthroughs + hands on training for your team

    ✔ 6 month contract commitment

Learn More

Book Me For a Day

A full day of expert operations support. No long term contract, just real, quick results.

Rates starting at $500 for a 6 hour VIP Day.

Let’s tackle that thing that’s been sitting on your to do list for way too long. Whether it’s organizing your digital workspace, building a repeatable system, or finally getting your SOPs in shape, this is your chance to borrow my brain for the day and get it done together.

VIP Day Examples:

The Systems Sprint
We’ll spend a day mapping out your operations workflows, optimizing your task manager, and creating a custom SOP template system for your business.

The Digital Reset
I’ll clear the clutter from your Google Drive, inbox, calendar, and key tools to streamline your digital workspace.

Experience With Perspective

I’ve worked across various industries and business models. I’ve been behind the counter directly helping customers while also advising internal leadership and leading business operations. I understand how businesses run from the inside out, not just how they look on paper. I know what your customers want and what your employees want. Whether it’s helping small teams build their systems or advising founders on strategic growth, I bring real experience from every level.

Proven Results

Helped a real estate team grow their sales by over 100% YoY by implementing marketing strategies.

Guided a $5M private security company in creating a 150+ page SOP manual to streamline their operations.

Reduced sales cycles by 15% or more through process improvements in various industries.

Led system overhauls that boosted operational efficiency by 20% or more.

Supported leadership teams through strategic pivots and risk management.

Trained and coached team members across departments on tools and workflows.

Implemented reporting and meeting rhythms to improve communication across business levels.

Industries I’ve Supported

Real Estate Sales & Auction

Private Security

Hospitality & Restaurant

Auto Repair

Construction & Exterior Painting

E-Commerce

Pet Services

E-Sports

Retail

Wholesale Distribution

B2B and B2C

Tools I Have Experience Using

  • Google logo with colorful letter G on a white background
  • Colorful logo with the word 'Asana' underneath.
  • Canva logo with a circular gradient background in blue and purple.
  • Hubspot logo in black and orange text.
  • Zapier logo in orange text with a stylized letter Z.
  • Logo featuring three colorful overlapping shapes in pink, yellow, and green, with 'monday' in black text next to them.
  • The Slack logo, a multicolored hashtag symbol with four segments in blue, green, yellow, and red, next to the word 'Slack' in black text.
  • Miro logo of a yellow square with three black chevrons pointing to the right.
  • A Docusign logo in purple and pink colors.
  • Logo of GetAccept, featuring a checkmark inside an orange circle next to the company name.
  • Logo for ChatGPT
  • Black and white logo for Notion
  • The Airtable logo featuring a colorful, geometric cube followed by the word 'Airtable' in gray text.
  • Logo with colorful upward arrows and the text 'HighLevel'
  • Logo with the words 'dotloop' inside a large blue circle.
  • Logo with a black background, red square on the left, and white text reading 'KW Command' on the right.
  • The WordPress logo, a blue circle with a stylized 'W' inside.
  • The Squarespace logo
  • Quickbooks

 FAQs

  • When can I reach you?
    I’m available Monday through Friday, 10AM–4PM Eastern Time. You can reach me via Slack, email, or phone. I aim to respond well within 2 hours during business hours.

    Do you work on holidays?
    I observe all major US holidays, including Christmas Eve. I’ll provide at least 30 days notice for any extended time off and work with you to maximize your services surrounding and during that time.

    Do you respond to emergencies after hours?
    No, I do not offer emergency requests outside of business hours. If you know you will need after hours support for an event or special situation please discuss with me ahead of time.

  • Will we have regular communication?

    Yes! I am available via Slack, email, or phone during business hours. You also get weekly 1:1 sessions:

    • Standard clients can book up to 60 minutes for a 1:1 session each week.

    • Growth Partner clients receive that plus additional strategy sessions as needed to build out systems and processes.

    You are never required to use your full scheduled meeting time. I highly recommend we utilize that time though as it’s valuable for alignment!

  • How does billing work?
    You’ll receive an invoice before the start of each billing cycle for your package retainer. I do not charge hourly for packages. That means if you go over or under the estimated monthly hours there is no change in price. If we are consistently going well over or under hours each month then we will discuss custom changes to your package.

    What payment methods do you accept?
    PayPal, Square, ACH, or by check if local.

  • ❌Technical or Creative Services

    These are outside of my skill set and would require a specialist:

    • Full service graphic design and content creation from scratch

    • Web development or custom coding

    • Advanced bookkeeping or tax prep

    • Paid ad management or SEO copywriting

    • Video editing or podcast production

    I’m happy to recommend trusted professionals if needed!

    ❌ “On Demand” Admin Overflow

    I don’t operate like a full admin team or VA agency, so:

    • I can’t guarantee fulfillment of urgent same-day tasks unless discussed in advance

    • I don’t provide full inbox or customer support coverage outside of business hours unless discussed in advance

    • I don’t act as a public-facing representative for your brand

    ❌ Unapproved Scope Changes

    Your fee covers the work outlined in your package. If we consistently go over our hours each week or shift into new territory, I’ll let you know and suggest:

    • Adjusting your package

    • Adding a one-time VIP Day (a dedicated day or scheduled chunk of time devoted to you and your team)

    • Booking additional support at my hourly rate

    My goal is to be a reliable and proactive strategic partner, not just a task doer. To make that possible, I work within clear scope boundaries. If your needs evolve (and they often do!), we’ll have a transparent conversation and adjust accordingly. Your success is my success! We just need to plan for it.

  • What will you need from me?
    To ensure smooth collaboration, I ask that clients provide:

    • Timely feedback and responses

    • Access to tools, files, and platforms

    • Honesty, respect, and collaboration

    • A willingness to try new systems or ways of working

    We are in this together!

  • What tools do you have experience using?

    I have experience with:
    Google Workspace: Gmail, Docs, Sheets, Calendar, Voice, Slides, Sites

    CRMs: Hubspot, KW Command, GoHighLevel

    Task & Project Management: Airtable, Asana, Monday, Trello, Notion

    Bookkeeping/Expenses: Quickbooks, Expensify

    Automation: Zapier

    Graphics: Canva

    Social Media: Facebook, Instagram, LinkedIn

    Communication: Slack, Discord

    AI: ChatGPT, Claude

    Website Management: Squarespace, Wordpress, Wix

    E-Signature: DocuSign, DotLoop, Adobe, GetAccept

    Whiteboard/Collaboration Tool: Miro

  • Will I own the deliverables I get from you?

    Yes! All deliverables given to you by me will become yours forever.

Contact me

If you’re looking for a thoughtful, resourceful partner to help you get clear, get organized, and grow intentionally, you’ve found your sidekick.