My Services

Whether you're drowning in emails, stuck in messy workflows, or unsure how to scale your small business, I’m here to help. At Sidekick Operations, I offer personalized support that blends online business management with operational consulting. It's practical, strategic help with heart.

  • Virtual executive assistant working on a laptop with a notebook in front of her.

    CLARITY INTENSIVE

    Not sure where to start in your business? Get 90 minutes of strategy + a custom plan. I’ll help you cut through the noise so you can focus and grow. Perfect for business owners who don’t know where to start.

    Includes:
    90-minute strategy session
    Operations overview audit
    Custom action plan
    5 business days of support and guidance via Slack or email

    $149 per Clarity Intensive

    Packages of multiple intensives available for a discounted rate.

  • Virtual assistant creating documents on the computer with notes and a phone next to her.

    SYSTEMS SUPPORT

    Great for CRM clean ups, onboarding system set ups, SOP libraries, tech platform set ups, etc.

    Includes:
    Discovery call + implementation plan
    Done-for-you buildout
    Training + documentation
    5 business days of support and guidance via Slack and email after implementation

    $349

  • Two people having a conversation. One has a plaid blazer on with an open notebook in their lap and a pen in their hand.

    FRACTIONAL ONLINE BUSINESS MANAGER SUPPORT

    Best for scaling businesses that need ongoing strategic operational leadership and guidance.

    Includes:
    Weekly or monthly strategic clarity calls
    Team delegation + accountability support
    Tech + workflow oversight
    Systems development + improvement
    Project management
    Business planning support

    Starting at $1,200/month

    What is an Online Business Manager (OBM)?

Person typing on a laptop at a cluttered desk with a smartphone, notebooks, mug, and decorative objects.

Popular Standalone Services:

Inbox Overhaul: Email Inbox Cleanup & System Setup

$199

Tired of drowning in emails? This one-time service is designed to clean up, declutter, and optimize your inbox so you can breathe easier, reclaim your time, and stay on top of what really matters.

What’s Included:
Initial Inbox Audit
Clean Up & System Setup
Custom Labeling/Filing & Organization Setup
Smart Automations & Filters Setup
Unsubscribe from Unwanted Promotions
Live or Video Walkthrough + Tips

Perfect For You If...
Your inbox is a mess, and it stresses you out
You want a system that you’ll actually use
You’re not ready to hire a full-time VA, but need a solid operational cleanup
You’ve hit email overload and want a fresh start with long-term structure

Typical turnaround: 4-6 business days after intake

Book Me For a Day

Two women laughing and talking while using laptops at a table in a brightly lit room with a large arched window.

1 day. 1 big win. Total clarity or done-for-you system setup. Walk away organized and in control.

$299 for a 6 hour VIP Day

Let’s tackle that thing that’s been sitting on your to do list for way too long. Whether it’s organizing your digital workspace, building a repeatable system, or finally getting your SOPs in shape, this is your chance to borrow my brain for the day and get it done together.

VIP Day Examples:

The Systems Sprint
We’ll spend a day mapping out your operations workflows, optimizing your task manager, and creating a custom SOP template system for your business.

The Digital Reset
I’ll clear the clutter from your Google Drive, inbox, calendar, and key tools to streamline your digital workspace.

Experience With Perspective

I’ve worked across various industries and business models. I’ve been behind the counter directly helping customers while also advising internal leadership and leading business operations. I understand how businesses run from the inside out, not just how they look on paper. I know what your customers want and what your employees want. Whether it’s helping small teams build their systems or advising founders on strategic growth, I bring real experience from every level.

Proven Results

Helped a real estate team grow their sales by over 100% YoY by implementing sales and marketing strategies.

Guided a $5M private security company in creating a 100+ page SOP manual to streamline their operations.

Reduced sales cycles by 15% or more through process improvements in various industries.

Led system overhauls that boosted operational efficiency by 20% or more.

Supported leadership teams through strategic pivots and risk management.

Trained and coached team members across departments on tools and workflows.

Implemented reporting and meeting rhythms to improve communication across business levels.

Industries I’ve Supported

Real Estate Sales & Auction

Private Security

Hospitality & Restaurant

Auto Repair

Construction & Exterior Painting

E-Commerce

Pet Services

E-Sports

Retail

Wholesale Distribution

B2B and B2C

Tools I Have Experience Using

 FAQs

  • When can I reach you?
    I’m available Monday through Friday, 10AM–4PM Eastern Time. You can reach me via Slack(preferred) or email. While projects and tasks can take 24-48 hours for delivery, I aim to respond to communications within 3 hours during business hours.

    Do you work on holidays?
    I observe all major US holidays, including Christmas Eve. I’ll provide at least 30 days notice for any extended time off and work with you to maximize your services surrounding and during that time.

    Do you respond to emergencies after hours?
    No, I do not take emergency requests outside of business hours. If you know you will need after hours support for an event or special situation please discuss with me ahead of time and we can plan for that.

  • How does billing work?
    You’ll receive an invoice before the start of each billing cycle for your package retainer.

    What payment methods do you accept?
    Squarespace Payments, PayPal, Zelle, ACH, or by check if local.

  • ❌ Advance Technical or Creative Services

    These are outside of my skill set and would require a specialist:

    • Full service graphic design and content creation from scratch

    • Web development or custom coding

    • Advanced bookkeeping or tax prep

    • Branding or SEO copywriting

    • Video editing or podcast production

    I’m happy to recommend trusted professionals if needed!

    ❌ “On Demand” Admin Overflow

    I don’t operate like a full admin team or VA agency, so:

    • I can’t guarantee fulfillment of urgent same-day tasks unless discussed in advance

    • I don’t provide support coverage outside of business hours unless discussed in advance

    • I don’t act as a public-facing representative for your brand

    ❌ Unapproved Scope Changes

    Your fee covers the work outlined in your package.

    My goal is to be a reliable and proactive strategic partner, not just a task doer. To make that possible, I work within clear scope boundaries. If your needs evolve (and they often do!), we’ll have a transparent conversation and adjust accordingly. Your success is my success!

  • What will you need from me?
    To ensure smooth collaboration, I ask that clients provide:

    • Timely feedback and responses

    • Access to tools, files, and platforms

    • Honesty, respect, and collaboration

    • A willingness to try new systems or ways of working

    We are in this together!

  • What tools do you have experience using?

    I have experience with:
    Google Workspace: Gmail, Docs, Sheets, Calendar, Voice, Slides, Sites, Workspace Admin

    CRMs: Hubspot, KW Command, GoHighLevel, Systeme.io

    Task & Project Management: Airtable, Asana, Monday, Trello, Notion

    Bookkeeping/Expenses: Quickbooks, Expensify

    Automation: Zapier

    Graphics: Canva

    Social Media: Facebook, Instagram, LinkedIn

    Communication: Slack, Discord

    AI: ChatGPT, Claude

    Website Management: Squarespace, Wordpress, Wix

    E-Signature: DocuSign, DotLoop, Adobe, GetAccept

    Whiteboard/Collaboration Tool: Miro

  • Will I own the deliverables I get from you?

    Yes! All deliverables given to you by me will become yours forever.

Contact me

If you’re looking for a thoughtful, resourceful partner to help you get clear, get organized, and grow intentionally, you’ve found your sidekick.