Audit and improve business systems and workflows

Implement tools and automations (Think Asana, ClickUp, Zapier, CRMs, etc.)

Set up project management platforms and SOP libraries

Organize backend processes for efficiency and scalability

Create dashboards for KPIs, metrics, and reporting

Oversee timelines, milestones, and team responsibilities

Manage client onboarding and offboarding workflows

Coordinate cross-functional projects

Track progress and ensure deadlines are met

Keep projects moving forward without your constant involvement

Delegate and assign tasks across your team

Hire, onboard, or offboard contractors and team members

Host weekly or monthly team check-ins

Act as a team lead or liaison between you and your staff

Create team accountability systems

Assist with quarterly or yearly business planning

Help set goals and design strategic roadmaps

Analyze bottlenecks in operations or delivery

Spot opportunities for streamlining, scaling, or outsourcing

Conduct revenue planning and offer growth insights

Plan, coordinate, and manage launches (products, services, events)

Build timelines, track deliverables, and manage teams/vendors

Oversee task delegation during marketing campaigns

Ensure all moving parts (emails, tech, landing pages, etc.) align

Oversee the execution of your content calendar

Coordinate between copywriters, designers, and VAs

Manage marketing schedules (newsletters, blogs, social media)

Track performance and report back on analytics

Monitor client satisfaction and experience

Refine service delivery processes

Manage communications with high-level clients when appropriate

Track deliverables, feedback loops, and turnaround time